Close to attractions and train station. Spacious rooms with loft. Clean facilities. Helpful staff. Central location. Massive lockers available. Two balconies, common area, and kitchen. Coffee machine provided. Housekeeping makes beds daily. Secure with locks on doors and two sets of keys. Impressive cleanliness of bathrooms. Full lockers and nightstands in rooms. Desks with chairs in some rooms. Cool and enjoyable aesthetic and vibe throughout.

The room was spacious, comfortable, and spotlessly clean. The view from the room was breathtaking. Arturo and Lumi provided excellent service and were very helpful in planning my travels. Lumi's ability to speak Turkish was an added bonus. The central location was convenient for exploring the city, with the railway station, open market, and mall nearby.

Incredible location, spacious and clean rooms, friendly and helpful staff, privacy for female guests, great coffee.

Nothing.

The rooms were spacious, cool, and offered privacy. The staff provided excellent assistance and the beds were comfortable. The location was convenient and close to main attractions. a clean and enjoyable stay with a nice dining room, and bonus mirrors in the bedroom. 👍

Great location for sightseeing, comfortable beds without bunks, spacious dorm with bedside table and locker , friendly and informative staff. Bathroom inside dorm. Nice community area and outside deck. Convenient location with view of dome outside bedroom window. Reasonable price. Small kitchen but no refrigerator. Quiet room without smells. 6-bed room with only 2 other people. Big locker with separate space for clothes, shoes, and bag. Bring own padlock.

The staff were friendly and welcoming, the rooms were spacious and clean, and the location was great in the heart of the city. Breakfast was included and the WiFi was reliable. the hostel also provided small lockers and a kitchenette for use. the staff went the extra mile to separate men and women in mixed bedrooms, making female guests feel safe.

Felt like a home away from home, nothing too much trouble.

Great location, close to major attractions and transportation hubs. Spacious rooms with comfortable beds. Good breakfast with a variety of options. Friendly and helpful staff. Convenient lockable wardrobes in rooms.

I recently stayed at Emerald Palace Family for a couple of nights and it was fantastic. The hotel is newly renovated and everything is clean and new. The room was spacious with a great air conditioner and the bathroom was the largest I’ve ever seen. The staff were incredibly helpful and understanding when I lost my debit card, making it easy for me to resolve the situation. The location is exceptional, just a short walk from the Duomo, and the breakfast provided ample food. The common areas are spacious and the staff, including the owner, are friendly and diverse. I couldn't be happier with my stay.

Totally recommend this hotel.

I got great value for my money at Emerald Palace Family in Florence. The room was comfortable and modern, the staff helpful and friendly, and the location couldn't be better.

The menu for breakfast could use some improvement.

Great location, close to popular attractions and markets. We had a comfortable private room with a nice decor. The shower had hot water and the bathroom was clean. The wifi worked well in our room. Staff were friendly and informative

As those travelling by car, I appreciated the availability of small lockers outside the bedroom. the location of the hostel was also great, just a stone's throw away from the main train station.

Felt truly looked after, no reason to complain.

The location of this hostel was fantastic, with key attractions and the city center within easy walking distance. Additionally, the staff were helpful and friendly, providing useful information for exploring the area. Moreover, the rooms were clean and comfortable, ensuring a pleasant stay.

There were a few negative aspects to our experience. the noise from the street market outside was quite disruptive, making it difficult to sleep peacefully.

I was impressed with the convenient location, just a stone's throw away from the city center. The rooms were surprisingly spacious and the beds were incredibly comfortable. The bathroom was clean and had a large shower. One thing I really appreciated was the absence of bunk beds, which made it easier not to disturb my roommates. The breakfast options were simple but satisfying, with orange juice, coffee, croissant, cookies, and yogurt. The lockers provided were huge, making it easy to store any size suitcase. I also found it very helpful that they offered free bag storage before and after check-in. The staff, particularly Anis, was friendly and went out of their way to assist with my travel plans.

my recent stay at a lovely hostel in florence was beyond expectations. the central location made exploring easy, and the helpful staff provided great tips and a map. the rooms were clean and comfortable, and the included breakfast was a delightful start to each day. highly recommended for a perfect stay.

One minor issue - limited charging points in the room.

The location of the hotel was excellent, with key attractions and markets within walking distance. The staff was friendly and helpful, ensuring a pleasant check-in experience. The spacious room was clean and comfortable, providing a good night's sleep. The air conditioning was a bonus, especially during the hot summer days.

There were a few downsides to our stay. The breakfast service was not efficient, with limited options and a busy waiter.